Donna
(231) 935-HELP (4357)
Toll-free (866) 935-4357

Monday–Friday 8:00 a.m. to 7:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
customerservice@nwbank.com

Protecting Your Identity

How can someone steal your identity? Identity theft occurs when someone uses your personal information such as your name, Social Security number, credit card number or other identifying information, without your permission to commit fraud or other crimes.

Identity theft and account fraud are serious crimes with serious consequences. At Northwestern Bank, we work hard every day to protect our customers' personal and financial information. We believe the more you understand about how identity theft occurs, the better you'll be able to take precautions to protect yourself.