July Hedgehog Award Recipients
|Dawn Hippensteel of Deposit Operations|
|Nicole Edenburn, Garfield office|
We're pleased to announce that the Hedgehog Committee has selected Dawn Hippensteel of Deposit Operations as our July 2013 Hedgehog Award recipient for Support and Nicole Edenburn of Traverse City Garfield as our recipient for Retail/Customer Service.
A Hedgehog Award acknowledges and rewards Northwestern Bank people for exceptional service to customers or colleagues. Each month, Hedgehog Awards are given for Customer Service and for Support.
The Hedgehog Award was inspired by Jim Collins' best-selling book, Good to Great. Collins adapts the fable of "The Hedgehog and the Fox" to demonstrate how great companies succeed by focusing on what makes them unique.