Getting Your Federal Benefits by Check?

By March 1, 2013, everyone getting the following federal benefits by paper check is required to switch to electronic payments – direct deposit to a bank account or to the Direct Express®    Debit MasterCard® card:

  • Social Security
  • Supplemental Security Income
  • Veterans Affairs
  • Railroad Retirement Board
  • Office of Personnel Management
  • Department of Labor (Black Lung)

People who currently receive federal benefits by paper check, should make the switch today to get their money a safer, more reliable way immediately.

Click here to learn more about this change.

Contact Us

Customer Service Center
Mon.–Fri. 8:00 a.m. to 7:00 p.m.
Sat. 9:00 a.m. to 1:00 p.m.
(231) 935-4357
Toll-free: (866) 935-HELP (4357)

customerservice@nwbank.com

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or other confidential information via e-mail.

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