On Tuesday, June 18, we upgraded Online Banking to provide you with the best security protection available.
What to Expect
The first time you login to Online Banking after the upgrade is complete, you will be guided through a few easy steps to strengthen your account security.
You will be prompted to receive a one-time access code. The access code will be sent immediately via text or automated voice call to the number you have chosen.
In addition to stronger security, we are also providing the following enhancements:
More user-friendly navigation
App access for Online Payroll
International phone number capabilities for receiving your access code
For more details about this upgrade and a preview of what you can expect, please read these
Frequently Asked Questions.
If you have any questions or need assistance, please contact our Customer Service Center
Monday - Friday 8:00 a.m. - 7:00 p.m., Saturday 9:00 a.m. - 1:00 p.m. at (231) 935-4357
or toll-free (866) 935-4357 or e-mail: firstname.lastname@example.org