Security Center

The security of your personal information is a top priority for us at Northwestern Bank. We work hard to ensure your account information stays secure.

Lost or Stolen Card?

How to Report Fraud

If you think you're a victim of fraud or you're worried that you may have inadvertantly compromised your Northwestern Bank account, it's very important you speak with us immediately. The sooner we know what's happened, the sooner we can begin helping you.

Report fraud by phone: Call (231) 935-4357 or toll-free (866) 935-4357.

Report fraud by e-mail: customerservice@nwbank.com 
Note: Never send account numbers, Social Security numbers or other sensitive information via e-mail.

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Debit And ATM Cards

Contact Us

Customer Service Center
Mon.–Fri. 8:00 a.m. to 7:00 p.m.
Sat. 9:00 a.m. to 1:00 p.m.
(231) 935-4357
Toll-free: (866) 935-HELP (4357)

customerservice@nwbank.com

For your protection, do not send account numbers
or other confidential information via e-mail.

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