Automated Call Scam - 3/1/2013

We’ve received notification of an automated call scam.

The number appears as “499” on the caller id. The automated call is alerting the individual of a security issue with their ATM/Debit Card, it then asks the individual to press 1 to speak with the Security Department.

This call is NOT from Northwestern Bank. At this time, it is unknown if the call references “Northwestern Bank.”

Never give out your personal information to someone who calls you.

Contact Us

Customer Service Center
Mon.–Fri. 8:00 a.m. to 7:00 p.m.
Sat. 9:00 a.m. to 1:00 p.m.
(231) 935-4357
Toll-free: (866) 935-HELP (4357)

For your protection, do not send account numbers
or other confidential information via e-mail.


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