Phone Scammers Pose As Michigan State Police - 10/8/13

The Michigan State Police (Cadillac and Lakeview Posts) wants Northern Michigan residents to be aware of a new phone scam.  The scammers are posing as members of the Michigan State Police, claiming residents must pay money to clear a warrant to avoid being arrested. 

The Michigan State Police want you to know that law enforcement will never call residents to notify them of a warrant or ask for money or bank account information. Scammers usually give the victim a sense of urgency, pretending to be an official of a legitimate organization to fool the victim into providing sensitive information.

If you think you're a victim of fraud or you're worried that you may have inadvertantly compromised your Northwestern Bank account, it's very important you speak with us immediately. The sooner we know what's happened, the sooner we can begin helping you. You can also  visit the Michigan State Police web page for Victim Action Steps.

Report fraud by phone: Call (231) 935-4357 or toll-free (866) 935-4357.

Report fraud by e-mail: customerservice@nwbank.com
Note: Never send account numbers, Social Security numbers or other sensitive information via e-mail.

To avoid becoming a victim of a scam:

  • Do not give personal information to unknown callers.
  • Do not respond to unsolicited email from unknown senders.
  • Confirm the identity of a contact by speaking with the identified source, like your bank, credit card company, or government agency. 
  • Ask for a call-back name and number and use a reliable source to confirm the phone number or email. 
  • Report any suspicious contacts to police. 
Contact Us

Customer Service Center
Mon.–Fri. 8:00 a.m. to 7:00 p.m.
Sat. 9:00 a.m. to 1:00 p.m.
(231) 935-4357
Toll-free: (866) 935-HELP (4357)

customerservice@nwbank.com

For your protection, do not send account numbers
or other confidential information via e-mail.

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